Shuronjit Sumon Biswas

Cybersecurity Analyst | IT Support | System Engineer

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5+
Years Experience
16+
Certifications
🇦🇺
Australian Citizen
Shuronjit Sumon Biswas
CrowdStrike SIEM
MS 365 Admin
Okta Identity
RFDS Darwin
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About Me

Shuronjit Sumon Biswas

Cybersecurity Analyst | IT Support | System Engineer

Darwin, Australia
Bachelor of Cyber Security — Torrens University, 2025
5+ Years in IT Support & Cybersecurity
SC-200 · Security+ · CEH · Fortinet · ITIL4
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I am a dedicated IT professional with extensive experience in technical support, system administration, and cybersecurity, currently working as an IT Service Desk and Support Technician Level 2 at the Royal Flying Doctor Service, Darwin. I have expertise in managing hardware, software, network systems, Microsoft 365, Azure AD, endpoint management, VPNs, and Telephony system, as well as monitoring and responding to security alerts using CrowdStrike Falcon, Trend Micro, Okta MFA, Duo Security, and Microsoft Defender. Adaptable and detail-oriented, I excel in diagnosing complex technical issues, implementing solutions, and delivering high-quality IT services while ensuring compliance with organizational IT and cybersecurity policies.

CrowdStrike Microsoft 365 Okta MFA Fortinet Azure AD Intune ThreatLocker SC-200 Security+ ITIL4
Who I Am

IT Professional with a Security Focus

IT Service Desk L2

Currently at Royal Flying Doctor Service (RFDS), Darwin. Supporting Windows, M365, Zoom Phone, Fortinet VPN, and clinical systems across SA & NT.

Junior SOC Analyst

Cyber Shield team — monitoring CrowdStrike Falcon NG-SIEM, Okta, Microsoft Defender, Abnormal Security, ThreatLocker, and Tenable.

13+ Certifications

SC-200, CompTIA Security+, Network+, CEH, Fortinet FortiGate, Microsoft 365 & Azure Fundamentals, ITIL4, and more.

Bachelor of Cyber Security

Torrens University Australia, 2025. Key subjects: Ethical Hacking, Digital Forensics, Cloud Computing, Networking, Data Science.

Full Profile
Work History

Recent Experience

IT Service Desk and Support Technician Level 2

Royal Flying Doctor Service
Sep 2025 — Present  ·  Darwin, NT

• Level 2 support: Windows, Microsoft 365, Outlook, Teams, SharePoint, Zoom Phone, Secure Access VPN, Fortinet VPN across SA & NT regions • Cybersecurity monitoring using CrowdStrike Falcon NG-SIEM, O…

System Engineer Level 2

Area9 IT Solutions
Oct 2024 — Sep 2025  ·  Winnellie, NT

• Level 2 escalation support for servers, networks, desktops and business applications • Active Directory, Azure AD/Entra ID, Office 365, Fortinet firewall configuration and troubleshooting • Network …

Service Desk Analyst

Southern Cross Care
Dec 2023 — Oct 2024  ·  Epping, NSW

• First-level technical support via phone, email and in-person • Administration of AutumnCare, LeeCare and Procura business applications • IT asset management, hardware procurement and coordination • …

Full Work History
Credentials

Key Certifications

SC-200: Microsoft Security Operations Analyst
Microsoft 365 Fundamentals (MS-900)
CompTIA Security+
CompTIA Network+
Certified Ethical Hacker (CEH)
Fortinet FortiGate 7.6 Administrator
Microsoft Azure Fundamentals (AZ-900)
ITIL 4 Foundation
Fortinet Certified Associate Cybersecurity
3CX Basic Exam Certification
HP Commercial Service Qualification
Google Technical Support Fundamentals
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Open to cybersecurity analyst opportunities, freelance IT projects, and professional collaborations.

Location

Darwin, Australia

Need IT or Cybersecurity Support?

Whether you need help with IT infrastructure, endpoint security, Microsoft 365, network troubleshooting, or cybersecurity consulting — I'm here to help.

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